Skip to main content
Free Shipping on orders $75 or more. Including Bikes!  Shop Now

Shipping & Return Policies

SHIPPING (Continental U.S.)


Two shipping options are offered for merchandise delivery:

Order Amount Standard ShippingIn-Store Pickup*
Up to $75.00$7.99 FREE
$75.01 and over FREEFREE

Note: Orders usually ship one business day after being placed.

Please note that some items may be subject to additional shipping and handling charges because of size or weight.

Sorry, but we do not ship outside of the Contiguous U.S.


Most orders will be ready within one business day. Please keep in mind that some items may require additional processing time to transfer from off-site locations. Other items may require additional processing time for assembly. We will call or email you once your order is ready for pickup. If you need an item right away we ask that you call us to confirm that the product is available before heading over to our store. Unless special arrangements are made in advance, orders need to be picked up within 15 days or a 10% restocking fee will be charged.


Home delivery is available for select areas. Pricing ranges from $50 to $100. Please contact us for more details and accurate pricing.


We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts all of the information you provide to us and prevents outside parties from being able to "see" your transaction information. When your account information is displayed on your screen, we only display the last five digits of your credit card numbers. You also have the choice of whether or not to save credit card information with us in your Online Account.


*ATTENTION: Please email all Return Inquiries to:

All Bicycles, Frames, and Wheel sales are final, and returns will not be accepted. 

Only regular priced items are eligible for a refund. All Sale/Clearance items cannot be refunded.

If there is a malfunction with your item, please reach out to or bring it to the shop and we will do our best to assess the situation and help.

  • Time: You have 30 days from purchase to request a refund.
  • Method of Refund: Refund will be applied to the original form of payment.
  • Product Condition: Product must be new and in unaltered original packaging in order to return.
    Refund Contact Info:
  • Charges: Customer is responsible for any shipping costs related to the return.


Occasionally, some items are unexpectedly out of stock or unavailable and may be backordered. If this should occur, we will only bill your credit card for merchandise that is actually shipped. The total shipping charge for orders split into multiple shipments will not exceed the amount quoted on original order.


This website is intended to help you. We make every effort to maintain current, accurate prices in our on-line catalog. And we strive for similar accuracy and timeliness with the other information we offer here. We appreciate your understanding should any of the prices or other information provided be incorrect and regret any inconvenience such mistakes may create. Please bring any errors you may find to our attention on your next visit or by calling or sending us an e-mail.